Potential Delays in Delivery Due to Severe Weather

Thank you very much for your continued support of Horizon Farms.

Please be advised that there may be delays in the delivery of your order due to the current severe weather situation in Japan caused by heavy snowfall and cold temperatures. Because of this, we cannot guarantee that orders will arrive on your requested date and timeframe.

We are always more than happy to support date and time changes, or even cancellations if necessary, so please do reach out if you need any assistance. If you have any questions after placing an order, simply reply directly to the order confirmation e-mail, so we are able to support you qickly.

We sincerely apologize for any inconvenience this may cause.

If your order has already been dispatched, you may reach out directly to the appropriate delivery couriers below for any inquiries regarding delivery.

ヤマト運輸 (Yamato)
佐川急便 (Sagawa)

Overnight Express

All orders placed by 15:00 on any day 365 days a year leave on the same day via overnight express for next-day delivery anywhere within Japan.*