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Shipping & Payment

Overnight Shipping and Next-Day Delivery

Orders placed by 15:00 on any weekday are dispatched the same day via overnight express for delivery on the next day*. Optionally you can choose a delivery date during checkout.

Packaging and Temperature Control

Your order is shipped fully temperature controlled all the way until your door. Our delivery partners are Yamato and Sagawa. We care about the environment. All shipping material and boxes are recycled paper only. We don't use any plastic or Styrofoam packing material.

 

Shipping Fees

Our shipping fees are flat rates. Regardless of the size and amount of items ordered only one shipping fee applies.

Delivery Zone Shipping Fee
All major cities of Japan: Honshu, Shikoku, Kyushu ¥950
Okinawa and Hokkaido ¥1,650

Free Shipping

*Okinawa and Hokkaido are excluded from free shipping but the half of the shipping fees are waived on orders exceeding 10,000 yen.

Subtotal under ¥10,000 Standard shipping fee
Subtotal is ¥10,000 or above Free shipping*


Delivery Date and Time-Frame

You can select a delivery date and the following delivery time-frames during checkout. Orders placed before 15:00 on any weekend are dispatched via overnight express for next-day delivery.

8:00 - 12:00
14:00 - 16:00
16:00 - 18:00
18:00 - 20:00
19:00 - 21:00


Payment Methods

Payment Method Handling Charge Additional Info
Credit Card ¥0 Your credit card is charged at checkout.
PayPal ¥0 Please follow onscreen instructions during checkout. Requires PayPal account.
Cash on Delivery (COD) ¥0 or ¥400 Pay the delivery service on arrival with either cash or credit card. If your subtotal is ¥15,000 or more we'll waive all handling charges.
Bank Transfer ¥0 Transfer to our account. The order is processed once payment is confirmed. Customer's bank transfer fees are the responsibility of the customer. Thank you for your understanding.
Amazon Pay ¥0 Please follow onscreen instructions during checkout. Requires Amazon account.
Apple Pay ¥0 Please follow onscreen instructions during checkout. Requires an Apple device.