Overnight Shipping and Next-Day Delivery
Orders placed by 15:00 on any weekday are dispatched the same day via overnight express for delivery on the next day*. Optionally you can choose a delivery date during checkout.
Packaging and Temperature Control
Your order is shipped fully temperature controlled all the way until your door. Our delivery partners are Yamato and Sagawa. We care about the environment. All shipping material and boxes are recycled paper only. We don't use any plastic or Styrofoam packing material.
Shipping Fees
Our shipping fees are flat rates. Regardless of the size and amount of items ordered, only one shipping fee applies.*
| Delivery Zone | Shipping Fee |
| All major cities of Japan: Honshu, Shikoku, Kyushu | ¥950 |
| Okinawa and Hokkaido | ¥1,650 |
*Effective June 1st, 2023, Yamato and Sagawa, our delivery couriers, may directly charge customers for incomplete, wrong, or changed addresses. These additional fees are beyond our control. We will minimize such charges by verifying addresses before dispatching orders.
If delivery addresses are incomplete or incorrect, we will hold orders and contact you for the correct information before dispatching. Thank you for your understanding.
Free Shipping
*Okinawa and Hokkaido are excluded from free shipping, but half of the shipping fees are waived on orders exceeding 10,000 yen.
| Subtotal under ¥10,000 | Standard shipping fee |
| Subtotal is ¥10,000 or above | Free shipping* |
Delivery Date and Time-Frame
You can select a delivery date and the following delivery time-frames during checkout. Orders placed before 15:00 on any day are dispatched via overnight express for next-day delivery.| 8:00 - 12:00 |
| 14:00 - 16:00 |
| 16:00 - 18:00 |
| 18:00 - 20:00 |
| 19:00 - 21:00 |
Payment Methods
| Payment Method | Handling Charge | Additional Info |
| Credit Card | ¥0 | Your credit card is charged at checkout. |
| PayPal | ¥0 | Please follow onscreen instructions during checkout. Requires PayPal account. |
| Cash on Delivery (COD) | ¥0 or ¥400 | Pay the delivery service on arrival with either cash or credit card. If your subtotal is ¥15,000 or more, we'll waive all handling charges. |
| Bank Transfer | ¥0 | Transfer to our account. The order is processed once payment is confirmed. Customer's bank transfer fees are the responsibility of the customer. Thank you for your understanding. |
| Amazon Pay | ¥0 | Please follow onscreen instructions during checkout. Requires Amazon account. |
| Google Pay | ¥0 | Please follow onscreen instructions during checkout. Requires Google account. |
| Apple Pay | ¥0 | Please follow onscreen instructions during checkout. Requires an Apple device. |
| PayPay | ¥0 | Please follow onscreen instructions during checkout. Requires PayPay account. |