We at Horizon Farms Japan are simple and humble folks. Therefore our guarantee to you is also simple and honest.
If you are not satisfied, please give us a chance to make you happy again. If we can't fix it we'll cheerfully replace your purchase or refund your money - simple as that.
A lot of hard work and passion goes into this family business - and you may have noticed we take great pride in the quality and safety of our products. We are confident you, your family and friends will enjoy our products. So much that we guarantee it. Read the terms for our guarantee, returns and cancellations here.