To make it easier for you to find products, access information, and manage your orders, we’ve introduced a new AI support chat on our site. It’s still in the testing stage, so it may occasionally make mistakes—but we’d love for you to give it a try!
Your feedback is very welcome. If you’d like to share your thoughts, please feel free to contact us at hello@horizonfarms.jp.
Notice Regarding Customer Support Availability
Notice
Starting Monday, September 15, 2025, customer support will be available on weekdays only.
As a result, we will no longer be able to respond to inquiries via phone or email on Saturdays, Sundays, and national holidays.
Now available! Earn points for placing orders or completing actions, and use those points to redeem coupons. Create an account to join. Already have an account? You are already a member. It's that easy. Click here for details.
Check out our collection of the best items for you and your family to enjoy for the Golden Week holiday, whether it be for BBQs, camping trips, or relaxing at home. Rest assured we offer delivery throughout ALL of Golden Week with same day shipping and delivery as early as the next day.